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Order Status

WHEN WILL MY ORDER SHIP?

We ship Monday-Friday, after you have placed your order, the order will be shipped within 24 hours. If an order is placed after 1pm eastern standard time on Friday, it will ship out first thing on Monday when we re-open.

MY ORDER HAS NOT ARRIVED.

Check to see if you received a shipping confirmation email from us, if you do not see this, please contact us.

WHY HAS MY ORDER NOT SHIPPED YET?

If there are any delays with your order, we will notify you within 24-48 business hours after you have placed your order.

HOW DO I TRACK MY ORDER?

Click the "My Account" link at the top of the page to track the status of your order.

Glasses Size Guide

If you already own a pair of glasses and they fit you well, you could check the ones you have to see a rough idea of the size you are needing or if you saw something in a store you liked, just write down the size if it fit you well.

Usually, the size is written in 3 consecutive numbers, the first 2 numbers are 2 digits and the last a 3 digit number, this is usually on the inside of the temples, like this 58-16-145

All measurements are in millimeters. It only has the numbers on the frames, but it'll be like this 58mm-16mm-145mm

The first number is always the eye size (width of one lens) so the lens size would be 58mm

The second is the bridge (nose part) width, so the bridge would be 16mm

The third is the temple length, this is the total length if it were straighten out, as all glasses are bent near the end to wrap around your ear. So the temple length is 145mm